iKWETA Country Inn
Quality Bed & Breakfast in Maua, Meru...
...when we re-open...
Stay safe. Help save lives
...Best value for money…
Bed & Breakfast
Quality Budget Hotel...
iKWETA Country Inn is situated in Maua Town, Meru, in a tranquil setting in a flower garden (the Maua Gardens) by the Mboone River which traverses the property, about 60 km from Meru Town.
We provide quality budget accommodations and unrivalled meeting facilities and services and unbeatable Conference Packages.
Two-Star rated (Kenya | East Africa Community classification)
Bed & Breakfast is the standard.
Half-Board (Bed, Breakfast and Lunch, or Dinner), or Full-Board (Bed, Breakfast, Lunch, and Dinner) by arrangement.
Majority of the guest Rooms are in the Maua Gardens on the Mboone Riverfront.
Looking in from Terrace
– Maua Gardens
Outside sitting areas in the Maua Gardens and on the Terrace are popular with guests
– Maua Gardens
Unrivalled meeting facilities + unbeatable Conference Packages
The natural environment, friendly hospitality and efficient, quick and flexible service make iKWETA Country Inn an ideal meeting place throughout the year.
Our regular clients include Government agencies, NGOs and private companies.
– Melrose Conference Room
– Kirimara Meeting Room
Meeting facilities include a large Conference Room and smaller meeting rooms with different capacities.
There are several ‘breakaway rooms’.
Executive Boardroom is available for private, secured meetings.
– Maua Gardens
– Garden House set for a private function
The outside sitting areas in the Maua Gardens are popular with guests attending meetings. Maua Gardens is the place of choice for meals during meetings – or just for relaxation. There is ample, suitable outdoor sitting areas in both the Maua Gardens and in the Garden House for informal consultations.
The Maua Gardens are popular for special functions and events, including Photo Sessions.
- High-capacity backup generator in case of power outages
- High-speed Internet in the meeting rooms and in designated Wi-Fi Zones
(Terms and Conditions apply).
- Conference equipment (projectors, laptops, and whiteboards) for a small fee.
Bed & Breakfast
Double/Two persons sharing
3-11 years old sharing
Guest Room with parents
50% of adult rate
Competitive Conference packages
are available. Request a Quote.
iKWETA Country Inn will maintain its 2020 Rates during 2021 in light of the disruptions caused by the evolving COVID-19 Coronavirus pandemic to the tourism sector.
Half-Board and Full-Board accommodation by arrangement.
Half-Board accommodation Rates include Breakfast and Lunch, or Dinner.
Full-Board accommodation Rates include Breakfast, Lunch and Dinner.
*All rates include applicable taxes (VAT, 14%; Tourism Levy, 2%).
*Rates are subject to change without notice.
iKWETA Country Inn Coronavirus (COVID-19)
Express Guest Check-in
- Request fillable Guest Registration form for each guest
- Fill and email back to us Registration form(s)
- On arrival, present ID document at check-in and sign Registration form
iKWETA Country Inn
P.O. Box 620 MAUA 60600 Kenya
Tel.: +254 700 113 118
Tel.: +254 708 235 861
Accommodation is by advance confirmed reservation. To check our current availability and make your provisional booking, please click on the Calendar box below and enter your desired dates.
You may also fill out the Contact form on this page if you have specific questions and we will get back to you as soon as possible. See also our FAQ [Frequently Asked Questions] below.
We support Government recommendations and industry best practices to #StaySafe and #GoCashless by using cashless payment platforms to avoid passing cash money around.
Email us now!
Below you’ll find answers to the questions we get asked most frequently about iKWETA Country Inn, grouped around core subject areas.
Out of an abundance of concern for the health, safety and security of our guests and employees, we are currently not welcoming guests to iKWETA Country Inn because of the coronavirus (COVID-19). In response to the coronavirus, additional safety and sanitation measures will be in effect when we re-open. Please contact us for information about future bookings.
When we resume our operations, the additional safety and sanitation measures will enable our guests to enjoy their stay with us in the knowledge that public health and the highest hygiene standards in relation to COVID-19 have been put in place at iKWETA Country Inn. These measures are in addition to any statutory regulations and latest guidance from World Health Organization (WHO) and Government of Kenya.
Among the new measures is Minimized-contact Express Check-in – so as to reduce or minimize contact with Front and Back Office staff to the extent possible. Accordingly, guests will be facilitated to make expedited check-in beforehand. A fillable Guest Registration form will be forwarded to guest to fill and return to us by email. Therefore, on arrival, guest will only have to present his/her ID document at check-in and sign the Registration form.
The information on these additional COVID-19 public health measures can be sent to guests upon request. Details are also available in the Briefing Notes in each Guest Room.
(1) Payment is in advance of stay. Payment guarantees reservation. Extras are charged separately. (2) If guests wish to extend or shorten their stay, they shall inform staff at Front Desk in advance. Consideration will be given for prolonging stay provided there is availability. In the case of shortening stay/early departure, the full cost of the booking shall be charged. (3) Cancellations will be in writing. (4) If the booking is cancelled less than 14 days before arrival then a charge equal to 50% of the stay will be made. (5) In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged. (6) Terms and Conditions Apply (for the period 21 December – 3 January).
Check-in: After 14:00 hours. Check-out: Before 11:00 hours. A surcharge may be imposed for early check-in and late check-out.
In accordance with Tourism Act (2011) and other lawful requirements, including on safety and security, iKWETA Country Inn shall maintain a register and cause to be entered in the register particulars of every guest. All guests shall present their Kenya ID or national passport at check-in as well as other relevant information required for the register. Guests must be 18 years or older with Kenya ID or national passport to reserve or check in at iKWETA Country Inn. Guests without proper ID documents shall not be checked in at iKWETA Country Inn. Visitors of guests in the Rooms shall present their Kenya ID or national passport.
Two children between 3 to 11 years old sharing a Room would be charged 75% of the Room rate.
iKWETA Country Inn provides access to high-speed Internet via the available cellular network (often 4G or LTE] to guests staying at the Hotel or by arrangement, to guests holding meetings, special functions or events at the Hotel. The service is not available for walk-ins. Guests wishing to use the Internet can request Wi-Fi Access credentials from Front Desk staff. All guests wishing to access the Internet over iKWETA Country Inn network are expected to adhere to Acceptable Internet Use Policies, which include the following: (1) Guest shall not use the iKWETA Country Inn network for any unlawful purposes, as defined by Kenya laws, including Computer Misuse and Cybercrimes Act (2018) and Data Protection Act (2019). (2) Guest shall not interfere with the proper functioning of the iKWETA Country Inn network. (3) Guest shall desist from online activities such as downloading videos and streaming music since these activities can be a significant drain on the available bandwidth. (4) Guest who abuses iKWETA Country Inn fair use policy or violates the establishment’s rules and general guidelines shall be denied further access to iKWETA Country Inn Internet connection and may also be asked to leave iKWETA Country Inn without refund. (5) By using the iKWETA Country Inn network to connect to the Internet guest agrees to iKWETA Country Inn Terms and Conditions of Use. iKWETA Country Inn does not offer printing services onsite neither does it allow use of its business computers by guests to process their documents, access their mail, etc.
To maintain serene surroundings and especially a quiet and sleep-conducive environment, iKWETA Country Inn has zero tolerance noise policy. Events, functions or parties in the guest Rooms are not allowed (see also under Restrictions). The Hotel will issue a warning to offending guest(s) if there is a noise complaint. If there is a second complaint, the offending guest(s) will be evicted from iKWETA Country Inn with no refund. There is zero tolerance policy to drunkenness. No illegal substances are permitted at iKWETA Country Inn. A violation will result in immediate expulsion from iKWETA Country Inn and the involvement of law enforcement.
Kenya has strict anti-smoking laws. Tobacco Control Act (2007) states that “no person shall smoke in restaurants, hotels, bars or other eating place; except in designated smoking areas”. All guest Rooms and Meeting Rooms at iKWETA Country Inn are smoke-free. Smoking is absolutely forbidden in the guest Rooms, Meeting Rooms, Bistro, and Bar. General public areas are smoke-free. Smoking is allowed only in the designated outdoor areas. Any guest contravening the smoking law and iKWETA Country Inn smoking policy makes himself/herself liable to lawful action under the Tobacco Control Act. Also, he/she may be evicted from iKWETA Country Inn without refund and surcharged a cleaning fee equivalent to one night stay.
Types of lost and found incidents include: (1) Mislaid property – the owner has unintentionally left the items behind. (2) Lost property – the owner has unintentionally left the items behind, then forgotten them. (3) Abandoned property – the items were intentionally left behind by the owner. iKWETA Country Inn will maintain a record for lost and found items and of the efforts by Management and staff to contact and return the items to the owners.
Valuable items, such as luggage, will be kept only for 24 hours and disposed of thereafter for safety and security reasons. iKWETA Country Inn will not be held responsible for any missing or damaged items inside the luggage. Non-valuable items will be kept for 1-2 days. Non-valuable items include items in paper or plastic bags. Perishable items will be kept for 24 hours and disposed of thereafter. Perishable items include food and food items.
Guests shall be held liable for any loss of or damage to property of iKWETA Country Inn incurred by them. The establishment reserves the right to charge guest’s account commensurate to the cost of such loss or damage.
Reserved Parking is available on the street in front of iKWETA Country Inn for the convenience of guests. For safety and security reasons only guests currently at iKWETA Country Inn are allowed to park their vehicles in the reserved Parking in front of the Hotel. Although this parking area is under general surveillance by Hotel security, guests use the reserved Parking in front of the Hotel at their own risk and the Hotel assumes no responsibility for damage to or theft of parked vehicles or vehicle contents.
iKWETA Country Inn has a responsibility to its guests and to its employees in matters of safety and security. The Hotel exercises all reasonable care in providing its guests and its employees a safe and secure environment. Nevertheless, Hotel guests are expected to observe, abide by, conform to and be bound by all applicable laws, rules and regulations in force from time to time. Hotel guests are advised to take care of their personal belongings as iKWETA Country Inn does not assume responsibility for personal property lost or damaged that has not been handed over to the Front Desk for safe keeping.
(1) Pets are not allowed. Only registered guide dogs may be permitted by prior arrangement. (2) Guests may not bring their own pillows, bed sheets, duvets or other items of bedding. (3) Guests are not allowed to bring their own electrical appliances and/or equipment for heating and/or cooking purposes. (4) All food and beverages for the purpose of entertaining in a guest Room or anywhere else on the premises must be provided by iKWETA Country Inn. (5) Consumption of food or beverages is not allowed in any of the Meeting Rooms. (6) Events, functions or parties in the guest Rooms are not allowed. (7) Any person visiting a staying guest in the Hotel Room must register with their Kenya ID or national passport. (8) Any person sleeping over in the Hotel guest Room must register with their Kenya ID or national passport and the lead guest will be charged for the night(s) (at the appropriate tariff, e.g., as Double).
What information we collect. iKWETA Country Inn collects the following information on this website: Name; email address and other contact details. Data collected both by us and on our behalf by third party service providers (e.g., for Online Reservations and Payments Online) may include personal details of “Lead Guest” (such as name, phone number, email, postal address and payment information). At check-in, it is standard procedure and a lawful requirement in Kenya for all Hotel guests to provide certain basic information about themselves. The law states that: “The licensee shall keep a register of particulars of every guest” (Tourism Act, 2011. Section 27, Tourism Regulatory Authority Regulations, 2014. Register and book to be kept by licensee). This information is collected on a standard Guest Registration form. For meetings, conferences and events, there is a basic Registration form for participants.
What we do with the information we gather. iKWETA Country Inn gathers such information so as to abide by lawful requirements, including verification purposes, and to be able to follow up on our guests’ reservations and to provide them with a better service. Such information is also useful for internal record keeping and for handling and resolving any disputes that may arise.
How we safeguard the information we collect. iKWETA Country Inn is committed to ensuring that our guests information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and on Guest Registration forms at check-in. Data that is collected on our behalf by third party service providers (e.g., for Online Reservations and Payments Online) is subject to the privacy policies and practices of those third party service providers. If payment information is provided this is processed directly by PCI Level 1 Compliant third party gateway providers according to prevailing international industry data security standards.
How to contact us. If guests have any questions about this Privacy Notice, they can contact us by e-mail through the Contact form on this website or write to us at: iKWETA Country Inn, P.O. Box 620 Maua 60600 Kenya.